Returns & Exchanges
At Engage, we stand behind our gear. If your equipment or apparel doesn't meet your performance standards, you can return or exchange it within 30 days of purchase.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print and Pack
Download your prepaid shipping label and securely pack the items in their original packaging, ensuring all tags remain attached.
Ship It Back
Drop off your package at any authorized carrier location. We will notify you via email as soon as your return is received at our facility.
Refund Processing
Once inspected, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing